Privacy Policy & Terms of Service

1. About nz.social

nz.social is a New Zealand-focused social networking platform operated by TRYZEE LIMITED (Company Number: 8966987, NZBN: 9429051673284), a New Zealand registered company.

By using our service, you agree to comply with New Zealand law and these terms.

2. Acceptance of Terms

By creating an account, accessing, or using nz.social, you agree to:

• Be bound by these Terms of Service and Privacy Policy
• Comply with all applicable New Zealand laws and regulations
• Be at least 13 years of age (or the legal age in your jurisdiction)
• Provide accurate and truthful information
• Maintain the security of your account credentials

If you do not agree to these terms, you must not use nz.social.

3. User Conduct & Prohibited Content

3.1 Acceptable Use

You agree to use nz.social in a responsible and lawful manner. You must:

• Respect other users and their rights
• Post content that is truthful and not misleading
• Respect intellectual property rights
• Follow New Zealand laws, including the Harmful Digital Communications Act 2015

3.2 Prohibited Content & Activities

You must NOT post, share, or engage in:

• Harmful Content: Content that harasses, threatens, bullies, or intimidates others
• Hate Speech: Content promoting hatred, discrimination, or violence based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
• Illegal Content: Content that violates New Zealand law, including:
  • Objectionable material under the Films, Videos, and Publications Classification Act 1993
  • Child exploitation material
  • Content promoting illegal drugs or activities
  • Fraudulent or deceptive content
• Violence & Harm: Content depicting, promoting, or glorifying violence, self-harm, or harm to others
• Sexual Content: Explicit sexual content, pornography, or sexual exploitation
• Spam & Scams: Unsolicited commercial content, pyramid schemes, or fraudulent activities
• Misinformation: Deliberately false information that could cause serious harm
• Copyright Infringement: Content that violates others' intellectual property rights
• Privacy Violations: Sharing others' private information without consent
• Impersonation: Pretending to be someone else or misrepresenting your identity
• Platform Manipulation: Using bots, automation, or fake accounts to manipulate the platform

3.3 Consequences of Violations

Violations may result in:

• Content removal
• Account suspension or termination
• Reporting to New Zealand authorities where required by law
• Legal action in serious cases

4. Privacy & Data Collection (NZ Privacy Act 2020)

4.1 Information We Collect

We collect and process the following information in accordance with the Privacy Act 2020:

• Account Information: Username, email address, password (encrypted)
• Profile Information: Display name, bio, profile picture, location (if provided)
• Content: Posts, comments, messages, photos, and other content you create
• Usage Data: How you interact with the platform, features used, pages visited
• Technical Data: IP address, browser type, device information, cookies
• Google OAuth Data: If you sign in with Google: name, email, profile picture

4.2 How We Use Your Information

Your information is used to:

• Provide and improve our services
• Enable social features (friends, groups, messaging)
• Moderate content and enforce our terms
• Communicate with you about your account
• Comply with legal obligations
• Protect against fraud and abuse

4.3 Data Storage & Security

• Storage Location: Your data is stored on servers located in New Zealand and/or Australia
• Security: We use industry-standard encryption (HTTPS/SSL) and security practices
• Third-Party Services: We use Google OAuth for authentication (subject to Google's privacy policy)
• Bot Protection: We use Cloudflare Turnstile to protect against automated abuse. This service may collect browser information and interaction data to verify you are human. See Cloudflare's Privacy Policy
• Retention: We retain your data while your account is active and for 90 days after deletion

4.4 Data Sharing

We do NOT sell your personal information.

We may share data:

• With other users (public posts, profile information)
• When required by New Zealand law or legal process
• To protect our rights, safety, or property
• With service providers (hosting, email) under strict confidentiality agreements

4.5 Cookies & Tracking

We use cookies for:

• Session management (keeping you logged in)
• Security (preventing CSRF attacks)
• Analytics (understanding how the site is used)

You can control cookies through your browser settings.

5. User-Generated Content

5.1 Your Content Rights

You retain ownership of content you post. By posting content, you grant nz.social a non-exclusive, worldwide license to:

• Display, distribute, and store your content
• Make your content available to other users based on your privacy settings
• Modify content for technical purposes (resizing images, etc.)

5.2 Content Responsibility

You are solely responsible for content you post. We are not responsible for user-generated content but reserve the right to remove content that violates these terms.

5.3 No Tolerance for Objectionable Content or Abusive Users

nz.social has a zero-tolerance policy for objectionable content and abusive behaviour. By using our apps and services, you expressly agree that you will not post, upload, transmit, or otherwise make available any content that is unlawful, obscene, defamatory, libellous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, that encourages criminal conduct, that gives rise to civil liability, that violates any law, or that is otherwise objectionable.

Content described as prohibited in Section 3.2 is strictly forbidden. We reserve the right (but assume no obligation) to pre-screen, filter, or remove any user-generated content at our sole discretion.

5.4 Reporting Objectionable Content

Every nz.social app includes an in-app reporting mechanism so users can flag objectionable content and abusive users. You can also report content by emailing [email protected].

We commit to reviewing reports of objectionable content within 24 hours and taking appropriate action, which may include:

• Removing the offending content
• Suspending or permanently terminating the account of the user who posted it
• Ejecting users who post objectionable content from the service
• Reporting illegal content to New Zealand authorities where required by law

5.5 Blocking Other Users

You may block any other user at any time directly from within the apps. Blocking a user prevents them from contacting you, viewing your posts, or otherwise interacting with you on the service. To block a user, open their profile and select Block. To manage blocked users, go to Settings → Privacy.

5.6 End User Licence Agreement (EULA) Acknowledgement

By downloading, installing, or using any nz.social mobile application (including NZ Social, NZ Messenger, and NZ Trade), you acknowledge and agree that this Privacy Policy and Terms of Service constitute the End User Licence Agreement governing your use of the apps, and that:

• You will not post, transmit, or otherwise share any objectionable content as described in Sections 3.2 and 5.3;
• You understand the apps provide tools to report objectionable content and to block abusive users;
• nz.social will act on reports of objectionable content within 24 hours, including removing the content and ejecting the user who provided it where appropriate;
• Contact information for the developer is published in Section 12 of these terms.

6. Trade Terms

6.1 Trade Usage

The marketplace allows users to list items for sale. By using the marketplace:

• You agree to list only items you legally own or have permission to sell
• You must provide accurate descriptions and pricing
• You are responsible for completing transactions with buyers
• You must comply with New Zealand consumer and commerce laws

6.2 Prohibited Trade Items

You must NOT list:

• Illegal items (weapons, drugs, stolen goods, etc.)
• Counterfeit or infringing items
• Adult content or services
• Live animals (except through licensed sellers)
• Items that violate export/import laws
• Misleading or fraudulent listings

6.3 Trade Disclaimer

nz.social is a platform only. We:

• Do NOT facilitate payments or shipping
• Are NOT a party to transactions between users
• Do NOT guarantee item quality, safety, or legality
• Recommend meeting in safe public places for transactions

Note: Listings expire after 30 days and must be renewed.

7. Your Rights Under NZ Law

Under the Privacy Act 2020, you have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Request your data in a portable format
• Objection: Object to certain data processing
• Complaint: Lodge a complaint with the Privacy Commissioner

To exercise these rights, contact us at: [email protected]

8. Account Termination

8.1 Termination by You

You may delete your account at any time. Upon deletion:

• Your profile and posts will be removed
• Some data may be retained for 90 days for legal/technical reasons
• Public posts may remain in caches or backups temporarily

8.2 Termination by Us

We may suspend or terminate your account if you:

• Violate these terms
• Engage in illegal activity
• Pose a safety or security risk
• Repeatedly post prohibited content

9. Limitation of Liability

nz.social is provided "as is" without warranties.

To the maximum extent permitted by New Zealand law:

• We are not liable for user-generated content
• We are not liable for third-party actions or content
• We are not liable for service interruptions or data loss
• We are not liable for damages arising from platform use

Note: Nothing in these terms excludes liability for death, personal injury, or fraud under the Consumer Guarantees Act 1993 and Fair Trading Act 1986.

10. Changes to These Terms

We may update these terms from time to time. Changes will be:

• Posted on this page with an updated "Last Updated" date
• Notified via email for material changes
• Effective 30 days after posting (or immediately for legal requirements)

Continued use after changes constitutes acceptance.

11. Copyright & Intellectual Property

11.1 Our Intellectual Property

The nz.social name, logo, and all original content, features, and functionality are owned by TRYZEE LIMITED and are protected by New Zealand and international copyright, trademark, and other intellectual property laws.

11.2 Reporting Copyright Infringement

We respect intellectual property rights and expect our users to do the same. If you believe content on nz.social infringes your copyright, please submit a notice containing:

• Your contact information (name, address, email, phone number)
• A description of the copyrighted work you claim has been infringed
• The URL or location of the allegedly infringing content on nz.social
• A statement that you have a good faith belief the use is not authorised by the copyright owner
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on their behalf
• Your physical or electronic signature

Send copyright notices to: [email protected]

11.3 Counter-Notice

If you believe your content was removed in error, you may submit a counter-notice containing:

• Your contact information
• Identification of the content that was removed and its former location
• A statement under penalty of perjury that you have a good faith belief the content was removed by mistake or misidentification
• A statement that you consent to the jurisdiction of the New Zealand courts
• Your physical or electronic signature

11.4 Repeat Infringers

We may terminate the accounts of users who repeatedly infringe copyright or other intellectual property rights.

12. Contact Information